A discourse analysis of 'hope you are well?'

How to spot a fake: a discourse analysis of 'hope you are well?'

First of all - an apology

I recently -  carelessly  - allowed some people called University of Skills to access my LinkedIn address book. I now think that everyone I am (was?) connected to received an email from me saying something like this: 'Hey, Hope you are well ....' followed by a plug for the University of Skills website, which I wont repeat here. I apologise. I did not realise they would do that and I won't do it again.

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Twenty four thousand reasons to do online qual

In our last three-day online qual forum / discussion bulletin board (whatever you want to call it!) on financial services, 13 consumers made 219 posts, each post an average of 75 words long (and some much longer). In all, our participants typed 24,764 words!  Compare that to our last 2 hour group: 6274 words, from 8 people.

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Are Twigs & Baubles the New ‘Easter Essentials’?

Have you noticed how Easter is changing?  I don’t mean the religious festival of Easter, but the domestic one, that time of year when people take a few days off work, spend time with family, and eat chocolate. 

This year in Sydney, I am seeing home retailers promoting Easter with more than just chocolate. 

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How to Design a Chat Bot for Market Research - Whitepaper from Flex MR

How to Design a Chat Bot for Market Research - Whitepaper from Flex MR

FlexMR is the world leading online market research platform. They have recently released a whitepaper where they discuss the potential of Chat Bots for Qualitative Research.

In this whitepaper they reference an article I wrote about the 'moves' that a moderator and a participant make during a real-time group discussion and how we can use those 'moves' as the starting point for how a Chat Bot should be designed. 

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The best ways to use stimulus material

The best ways to use stimulus material in qualitative research

What's the best way to use stimulus material in qual?

Qualitative researchers can use a broad range of stimulus material to get much more out of the discussion.

In fact, we would even go so far as to say that the best focus groups (bulletin board and face to face) use stimulus material as the foundation of the discussion. The stimulus material should be closely related to the thread of the discussion and should be at the core of what participants are talking about, rather than an unrelated or occasional fun activity designed solely for engagement or involvement.

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Six pathways to great qualitative research

Six pathways to great qualitative research

We have been thinking how qualitative research has changed since we opened our doors in 1994.

These days, although we still use the traditional qual methods that underpin good practice, we also incorporate the best of the new and emerging methodologies and ways of thinking.  We interview and observe people in more places, doing more things, and talk to them on more topics and in different ways than we used to. We also think differently about what they tell us, because of the great progress that has been made in cognitive psychology and neuroscience.

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