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Avoid these ‘Ageing is Failing’ myths

From all our research with people in the ‘older’ demographic, we can tell you one thing: it is soooo easy to get this age group wrong. People in this age group are very good at detecting marketing messaging that stereotypes them, confuses them with people decades older or makes invalid assumptions about thier lives.

To avoid annoying or missing the mark with this age group, avoid these 4 myths.

  1. The Doom Myth: the wrong idea that everything to do with ageing and retirement is negative.
  2. The Deficit Myth: the wrong assumption that the natural characteristics of age are in some way a kind of personal failing
  3. The Over 65s Myth – or Over 60s or Over any age really. Over 65 is not an age group. It is an age span during which people change.
  4. The It’s About Money Myth – the false equation of retirement wellbeing with effort to build financial success. Wellbeing in retirement comes from a multitude of factors including good health and strong social connections.

Over 65 is not an age group. It is an age span during which people change.

Businesses that believe these myths risk thinking themselves into an innovation and strategic dead end. This is especially the case for the myths that blame older people as somehow not having tried hard enough or of not having had an education that wasn’t available to them at the time – or similar failings that are not failings at all.

The better approach is to see this age span as a time of transition, which has various behavioural and attitudinal milestones. People have aspirations and goals for this time of life – let’s help them achieve them.

Why These Myths Are Bad For Our Community

The problem with media stories that convey these messages is that people believe them and are de-motivated by them. If we want the older population to think ahead and plan isn’t it a better idea to convey what is actually the truth – that ageing is not failing? Many people enjoy this time of their lives as a time of freedom and social nourishment.

How Research Reveals The Truth

Commission us to conduct some qualitative research or customer journey research for you, and you will soon learn what your customers and members in their sixties, seventies and eighties want and feel – and how they want to be treated.

We are unique in that we understand this market from a cultural, social, and individual perspective – and we would love to work with you. To get started: contact Sue for an obligation-free chat.

Check Out Our Spending And Saving In Retirement Report

If you want to know how your customers or members are thinking about, ignoring, or planning for retirement, read our report: https://retireeinsightsaustralia.com.au/

Susan Bell Founder & Lead Consultant
Sue Bell, Founder & Lead Consultant

We would love to hear from you, and are always happy to talk through research methods and options with you, if you are not sure what you need. Why not get in touch for a free, obligation-free, and confidential conversation.

Find out more about Susan Bell Research.

Keep up to date with new thinking about user testing, research with ‘older’ people, different research methods, and much more.

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