Research Methods

We use qualitative, ethnographic and survey research to reveal how people think, feel and live their lives.

We conduct some of the best qualitative and quantitative research you will see, and we also know when to use semiotics and discourse analysis for additional insight.

Our research methods

Susan Bell Founder & Lead Consultant
Sue Bell, Founder & Lead Consultant

We would love to hear from you, and are always happy to talk through research methods and options with you, if you are not sure what you need. Why not get in touch for a free, obligation-free, and confidential conversation.

Find out more about Susan Bell Research.

Information journeys are a type of customer experience journey