Research Specialties
Our consultancy and specialist services
Our Consultancy Practice
As research consultants, we work with marketing and communications professionals in small, medium or large organisations on:
![Young woman on chair with tablet](https://sbresearch.com.au/wp-content/uploads/2022/12/susan-bell-research-treasure-trove-of-techniques-1024x683.jpg)
![Understanding your older customers](https://sbresearch.com.au/wp-content/uploads/2022/12/susan-bell-research-understanding-older-customers-1024x683.jpg)
Speciality: Retirees & Older Australians
Specialty: Message and Content Testing Based On Plain Language
We help organisations communicate complex or difficult ideas in their written content such as landing pages, redemption letters, brochures and more.
We bring independence, research skill, studies in interaction desgn and knowledge of the neuroscience of language to this work. As members of the Plain Language community we apply plain language principles so that they make sense to your organisation.
We use highlighter tests, user interviews and surveys for these projects.
Check out these blog posts to find out more
![Young woman on chair with laptop](https://sbresearch.com.au/wp-content/uploads/2022/12/susan-bell-research-engaging-content-1024x683.jpg)