How We Work

We are here to help

Our process is conversational and consultative.

We welcome clients who are experienced research buyers, and those for whom this is a whole new world.

Working with us is easy






Susan Bell Founder & Lead Consultant
Sue Bell, Founder & Lead Consultant

We would love to hear from you, and are always happy to talk through research methods and options with you, if you are not sure what you need. Why not get in touch for a free, obligation-free, and confidential conversation.

Find out more about Susan Bell Research.

In the words of our clients

We take the time to understand
Susan took the time to really understand what we were trying to achieve, proposed workable solutions that fit our budget, brief and timelines, and was flexible, approachable and responsive throughout our project.
Government Agency
Collaborative throughout
Susan thoroughly digests the client brief (and) is very collaborative throughout a project from beginning to end and I believe this is one of the reasons that the end research product delivers more than expected.
Marketing Consultant
Global FMCG and Healthcare
Unquestionably professional
“I have always found Susan to be unquestionably professional in her approach to the research assignment, sensitive to associated business information and the often confidential research themes that resulted.
Financial Services Organisation
Information journeys are a type of customer experience journey
The 5 things marketers should know when targeting the over 60s