At Susan Bell Research , we believe that meaningful change starts with understanding people — their stories, their decisions, and the moments that shape them
Over the years, we’ve been invited to share these insights across conferences, podcasts, and media platforms, helping others see the
world through a more human lens. This page brings together some of those conversations — talks that sparked ideas, interviews
and stories that continue to inspire new ways of thinking.
Each appearance reflects what drives our work: curiosity, empathy, and a deep respect for the power of listening
ARTICLE: Life’s hallways: the role of liminality in consumer
decision-making
The QRCA’s Spring 2025 edition featured my article on liminality, exploring ‘Linda’s’ 50th birthday as a threshold between her younger and older selves
PODCAST: RETIREMENT MYTHS: THE ART 2 AGING PODCAST WITH CHRIS HENRY
Host Chris Henry said my Art 2 Aging interview offered “a breath of fresh air,” highlighting my evidence-backed, unconventional insights into retirement and ageing
GUEST POST: 5 “BLAME THE RETIREE” NARRATIVES TO AVOID: THE OPTIMUM PENSIONS BLOG
I explored five damaging “Blame the Retiree” narratives in my Optimum Pensions blog, challenging outdated thinking and urging reform in Australia’s retirement sector
PODCAST INTERVIEW: the 10 life changing questions on the prime time podcast WITH BEC WILSON
Bec Wilson invited me to the Prime Time Podcast to discuss my report uncovering ten life-changing questions shaping how people in their 60s live and work
CONFERENCE: RETIREMENT DECISIONS ARE DIFFICULT: SPEECH GIVEN TO THE FEAL NATIONAL CONFERENCE IN SYDNEY
I spoke at the 2025 FEAL National Conference about the deeply human and difficult decisions Australians face when choosing between work and retirement
PODCAST INTERVIEW: THE POWER OF “PLAIN LANGUAGE” WITH SUSAN BELL. THE HER BUSINESS CONTENT SELLS PODCAST
The HerBusiness Content Sells podcast featured me discussing the power of plain language — and how clarity transforms how people read and act on information
Case Studies:
How Our Work Gives Our Clients The Clarity And Confidence They Need To Act
At Bellbird, every project starts with curiosity — how can we help our client solve the problem that is delaying or frustrating them. Every project ends with clarity – our clients know what to do and have the confiudence to take that action.
Explore the stories behind the research that’s changing how organisations understand and communicate to thier customers
