Research to help develop and communicate their services
We understand how competitive the landscape can be for not-for-profit organisations and how you have to compete for funds and support, with much passion but limited resources
How we help
We have conducted qualitative and survey research with, stakeholders of all kinds. We have worked on:
√ Audience, sponsorship and donation research for the Arts
√ Audience, readership research and communication strategies for Associations
√ Stakeholder research, brand positioning and client satisfaction for not for profit organisations in different sectors.
In the disability and aged care sector, we have worked with
√ People with a disability including dementia, and their carers
√ Health care professionals
√ Recipients of social security.
Research on sensitive topics and with people in vulnerable situations
We conduct many projects on emotional, sensitive or challenging topics, and are very experienced interviewing people who are disabled or distressed or whose circumstances have made them vulnerable
Examples of our research on sensitive topics and with people in vulnerable situations
Customers who are in difficult or challenging circumstances of various kinds,
Victims of crimes such as investment fraud, burglary or assault,
People who have been denied welfare, or who have sought compensation,
Older people facing decisions about health and aged care,
People with disabilities and illnesses,
People worried about pap smears or embarrassed by things like facial scarring.
This can be qualitative or quantitative research. Qualitatively, these are reflective, listening-based projects relying heavily on one-on-one interviewing. We custom-design projective and expressive techniques to help people recollect and reflect.