Compliance and Regulatory Testing
Are you a compliance / regulatory professional wanting to understand your customers' or users' perspective?
As trained linguists and plain language experts and experienced researchers, we can help you meet your Duty of Reasonable Care obligations, using our specialised user-testing method.
We bring independence and objectivity to this, as well as breadth and depth of research expertise, and our extensive knowledge of how people use language to communicate.
We do more than advise you of the impact of complex design and poor communication; we use the research we have conducted for you to help you rewrite or redesign your communications.
We have spent many years conducting research on topics like this and are currently developing new ways to help financial services organisations.
The key to this is understanding your customer or user.
Head on over to our user testing page to find out how we can test your comms to ensure they are written with your customers' experience in mind.